Thank you for your interest in
listening to Pet Fish Talk, which is a
radio talk show delivered over the
internet.
If you are have trouble listening to
Pet Fish Talk, this web page is
designed to help you.
The Windows Media Player, shown to the left, is a widely available program used to play audio files, like
Pet Fish Talk, over the internet.
To hear Pet Fish Talk, you must have a program installed in your
computer to play the audio files. The most widely used program is Windows
Media Player, which we will abbreviate WMP.
WMP comes
installed in most computers and is
free. Click
here for more about WMP, which does not seem to require a
powerful computer, but it does seem to run
best on Windows 98 and the more recent
versions of Windows. We use Windows XP, which seems to work well for us.
You can also play Pet Fish Talk in iTunes, a software program available from
Apple Computer. iTunes runs on both Macintosh and PC computers.
Listening to the Live Show.
If you have trouble
listening to the live show between 1 and 3 pm, Pacific Time, on Wednesday, then copy the next
line and paste it into your Windows Media Player.
Here are five things to try, if you have trouble listening
to Pet Fish Talk on a PC with WMP.
1. Re-Install WMP If Pet Fish Talk will not play in
your WMP, we recommend that you
uninstall WMP, then re-install it. This
solves many problems. Click
here for more support for WMP.
2. Security Setting Pet Fish Talk does not seem to play
well on a computer with the security
set to "High". Try setting the
security on your computer to "Medium",
and see if that helps. You'll need to restart your computer, after
you reset the security.
3. Temporary Files
Pet Fish Talk may not
play well in the WMP, if the memory or cache file folders in
your computer are full. Try emptying your
Temporary Internet files and other
files such as the contents of the
Recycle Bin on your desktop.
4. Firewall or Proxy If you are listening in an office, a
firewall or proxy server may be
blocking Pet Fish Talk. Click
here to go to Microsoft's support
page and look for information about
firewalls and proxy servers.
5. Copy the Link
If a segment does not play, copy the link
to that segment into the Windows Media Player.
Here's how you can do that,
Right click on the link to the Segment in the PFT Listening Guide.
Left click on Copy Shortcut.
Go to your Programs.
Open the Windows Media Player.
Left click on File, then left click on Open URL.
Clear the white box to the right of the word Open.
Left click in the box.
Right click in the box, and click on Paste.
The link to the Segment should appear in the box. Finally click on OK to play
the segment.
We hope the information on this
page helps you enjoy Pet Fish Talk.
My name
is Dave, in your archive of previously recorded
shows, i can
only hear the shows from #'s 120 and down (from
april 2005). after that i
can only hear the advertisements and not the
show itself. The newer shows
used to work a few weeks ago but for some reason
they have stopped. i have tried everything you
have listed in the tech-support page on the
"petfishtalk.com" web-site. The petfishtalk.com
web-site is loading very
slow and that is the only web-site acting like
this. "aquariumfish.net" is
working fine. Do you know what could be going
on?
Dave
Reply. Hello Dave, Thank you for your email and for alerting me that Pet
Fish Talk is not working well for you. I apologize for that.
I tested Pet Fish Talk recently on three different computers at three
different locations with different hardware and different internet
connections. It worked well on all three for me. But a few weeks ago
the PFT site was slow for me. I actually went to the this tech support page,
that I wrote several months ago, and was reminded about deleting
temporary internet files.
I use Internet Explorer 6.0 and in that program I clicked on "Tools", then
"Internet Options", then the "General" tab at the top, then on "Delete
Cookies", on "Delete Files", and "Settings", then I
clicked on "View Objects", where I
found several programs that I didn't know anything about. Since they were
"temporary", I deleted them and now my computer runs much better!! Kind of
worries me what those programs were, and how they got in my computer.
Maybe this will help you too. I hope so, if not, please test Pet
Fish Talk on another computer. I would appreciate more feedback from you
about this problem.
I like to keep Pet Fish Talk running smoothly for everyone. By the way have
you tried downloading Pet Fish Talk as a PodCast, which is available at the
bottom of each Listening Guide? Click here for
links to the most recent PodCasts.
Thank
you very much for your help. All of the shows
are working fine now, and pet fish talk is
loading at normal speed once again.
Dave
Reply. Hello again Dave, thank you for your reply. I'm glad to know
that the problem is fixed and PetFishTalk.com is working normally again for
you. Best wishes and best fishes !!
radio show
is not working correctly ... skipping , etc.
mj
Reply. Not working correctly? skipping? Are you using Windows Media
Player to listen? If so, there is information above on this page that will
probably help you. Usually, if you un-install then re-install the Windows
Media Player, the problem will be solved.
Sometimes you may need to delete your Temporary Internet Files as explained
to Dave above on this page. He deleted his Temporary Internet Files, then
the shows played again on his computer.
Another solution is to download the mp3-file for the show to your computer,
then play that file. Click
here for
more about how to download shows.
If none of these suggestions fixes the problem, then we will need more
information from you. Were you listening to the live show? Or an archive
show? Which show exactly? Each show has a number and a date, which show?
Have you tried listening on more than one computer? Does the problem occur
on more than one computer? What sort of internet connection do you
have? Our stream is 32K and almost all connections can handle a 32K stream.
If you have older 28K-modem, it probably won't work, but 56K-modems are very
inexpensive. Even better is broadband, which has become inexpensive and
works much better for streaming media like ours.
We hope something in this email helps you. We are very concerned with
you being able to hear the show, and we appreciate your report. Please email
us back. Tell us if any of our advice has helped, or that you still need
more help.
I was recently trying to listen to the March 16,
2005 Which is Show number 114 and ran into this
error.
[error syncing to Stream]
http://serv.ad-rotator.com/click.php?
YWNjaWQ9ODcwJmdyb3VwaWQ9NjI0MiZhZGlkPTI3MDI3
I tried other parts of the show and they all
work fine its just part 3b.mp3 that is not
working. Its in segment 3. Its the very
last part of that segment that it gives me that
error. the Shows before and after are working
fine just that part in that show thats not
working properly.
Just thought I would let you know. If you happen
to find a fix let me know so I can go back and
listen to the rest of the show.
Thanks for you help and for having such a great
show.
Daniel From North Carolina
Reply. Hello Daniel, thank you for your email. We have not been able to fix
this problem yet, but we are working on it, and we will notify you when it is fixed. Thanks again.
OK, we got it working, you can click on the link and listen to that part of the show. It worries us that this show was
uploaded over two years ago, and in that time no one reported that it did not work! If something doesn't work in this
web site, send us an email and report it. We'll immediately get to work on it, and get it to work for you and everyone
else.
Thanks again, Daniel, for taking the time to send us an email.
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